Our Product Lines
Shipping Policies
What shipping methods do you have available?
Our primary shipping partner is FedEx, but we will gladly ship UPS, DHL, or USPS on a customer provided shipping account number.
When can I expect my order to arrive?
After your order has been processed and shipped, FedEx usually takes 3-5 business days to deliver. If you need your item faster (or even overnight), expedited shipping is available at an additional cost. Please feel free to contact us for express shipping quotes.
How much are the shipping fees?
The shipping fees for all of our products are clearly stated on the checkout page. The fees cover FedEx Ground delivery with insurance for the full value of the product.
Do I have to pay sales tax?
Since we are a corporation based out of MO, we are required by state law to charge 6.60% sales tax when shipping to MO addresses only.
Do you allow local pickup at your location?
Yes we do, please email us your request for a pickup. Pickup is available Monday thru Friday during normal business hours upon appointment with us.
What do I do if my package was lost or damaged?
If a package arrives damaged, please hold onto the merchandise and all packing materials until advised otherwise by FedEx. You may call FedEx Customer Service at 1-800-GO-FEDEX and also contact us immediately. If your shipment does not arrive when anticipated, you may also contact FedEx Customer Service and our offices immediately.
I still have a question. How can someone assist me?
If you have any additional questions or comments please do not hesitate to contact us. We try to answer all e-mails within 4 hours. You may also call us at (720) 932-5607 or email us info@nettechcorp.net. Our office hours are 9:00 A.M. to 4:00 P.M. Monday thru Friday, MST.
